বিল অ্যাডজাস্টমেন্ট (Bill Adjustment)

বড় করুন

The Bill Adjustment Charge module is used to add or deduct adjustment charges from a consumer's bill. Authorized users can search for a consumer account, add one or more adjustment charges, attach supporting documents, provide remarks, and save the adjustment. The module also provides an overview of all bill adjustments that have been created.

The module consists of two sections:

• Bill Adjustment Charge
• Bill Adjustment Overview

বড় করুন

The Bill Adjustment Charge screen allows users to create a bill adjustment for a specific consumer account.

• **Bill Year*:** Select the billing year from the dropdown menu. This is a required field.
• **Month*:** Select the billing month from the dropdown menu. This is a required field.
• **A/C No. (10 Digits)*:** Enter the 10-digit consumer account number. This is a required field.
• Reset: Activate this button to clear all entered search criteria and restore the default values.
• Search: Activate this button to retrieve the consumer information.

After a valid account is found, the system displays the following information:

• Consumer Name: Displays the name of the consumer.
• Phone Number: Displays the registered mobile number of the consumer.
• Account Type: Displays the consumer account type.
• Category: Displays the consumer category.
• Water Conn. Status: Displays the current water connection status.
• Sewer Conn. Status: Displays the current sewer connection status.
• Water Pipe Diameter: Displays the diameter of the water connection pipe.
• Sewer Pipe Diameter: Displays the diameter of the sewer connection pipe, if applicable.
• Address: Displays the registered address of the consumer.

Users can add one or more adjustment charges to the bill.

• Charge Name: Select the adjustment charge type from the dropdown menu.
• Charge Rate: Enter the adjustment amount for the selected charge.
• Add New: Adds the selected adjustment charge to the bill.
• Cancel: Removes the selected adjustment charge before saving.
• Attachment: Upload supporting documents related to the bill adjustment. Files can be selected manually or dragged and dropped into the upload area. The maximum supported file size is 10MB .
• Remarks: Enter the reason or any additional comments regarding the bill adjustment.
• Save: Saves the bill adjustment for the selected consumer account.

বড় করুন

The Bill Adjustment Overview screen allows users to search and review previously created bill adjustments.

• Bill Year: Select the billing year from the dropdown menu to filter search results.
• Bill Month: Select the billing month from the dropdown menu to filter search results.
• A/C No. (10 Digits): Enter the consumer account number to search for adjustment records.
• Reset: Activate this button to clear all applied search criteria.
• Search: Activate this button to retrieve bill adjustment records matching the specified search criteria.

Note: Bill adjustments are used to apply additional charges or deductions to a consumer's bill. Supporting documents and remarks should be provided whenever applicable to maintain proper billing records and audit history.

147.Charge Bill